Terms & Conditions

Last updated 2nd October 2025

 

Welcome to SD Transportation Services (the "Website"). These Terms and Conditions ("Terms") govern your use of our website www.sdtransportationservices.co.uk and any services provided by SD Transportation Services ("we," "us," or "our"). By accessing or using the Website or booking any of our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

1. General Information

1.1 Company Information: SD Transportation Services
1.2 Contact Details:

  • Email: info@sdtransportationservices.co.uk

  • Address: 141 Station Road South, Walpole St Andrew, Wisbech, Norfolk, PE14 7LY

2. Use of the Website

2.1 You must be at least 18 years old to use this Website.
2.2 You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others.
2.3 You must not introduce viruses, malware, or other harmful material to the Website.

3. Intellectual Property

3.1 All content on the Website, including text, images, logos, and software, is owned by SD Transportation Services or its licensors.
3.2 You may view, download, and print content for personal, non-commercial use only.
3.3 You must not:

  • Republish content without written consent.

  • Sell, rent, or sub-license material.

  • Exploit material commercially.

4. Services Provided

SD Transportation Services offers:

  • Domestic transport: house moves, bulky item collection, motorcycle transport, cleaning services

  • Business services: B2B and B2C courier/light haulage, driver hire, upcoming 3PL/order fulfilment

By booking services:

  • Items or vehicles must be ready for collection and accessible

  • Motorcycles must be rideable or able to be safely pushed/rolled

  • Protective packaging will not be removed for inspection

  • Accurate descriptions and declared values must be provided

Services are performed with reasonable care and skill as required under UK law.

5. Booking and Payment

5.1 All bookings are subject to availability and confirmation.
5.2 Payment is due as per the booking agreement.
5.3 Prices may change if the scope of service changes.
5.4 Accepted payment methods include [insert payment methods].
5.5 Late payments may incur additional charges.

6. Insurance and Liability

6.1 Transport is fully insured for declared values.
6.2 SD Transportation Services is not liable for:

  • Pre-existing damage or hidden defects

  • Damage from inadequate access or preparation

  • Delays from traffic, weather, or other circumstances outside our control
    6.3 Liability for death, personal injury caused by negligence, or fraud cannot be excluded.

7. Claims

7.1 Claims for damage, loss, or delays must be submitted in writing within 48 hours of collection/delivery.
7.2 Photographic evidence should be included where possible.
7.3 Claims after 48 hours will not be considered.

8. Cancellation and Rescheduling

8.1 Bookings can be rescheduled or cancelled with at least 24 hours notice.
8.2 Late cancellations or failure to provide access may incur charges.
8.3 We may cancel or reschedule due to unforeseen circumstances.

9. User-Generated Content

9.1 Content you upload is non-confidential and non-proprietary.
9.2 You retain ownership but grant us a license to use it for business purposes.
9.3 Uploaded content must comply with these Terms.
9.4 We may remove or modify content at our discretion.

10. Links to Other Websites

10.1 We are not responsible for third-party website content or practices.
10.2 We are not liable for any damage or loss caused by third-party websites.

11. Limitation of Liability

11.1 To the extent permitted by law, we are not liable for:

  • Loss of data or profit from using the Website
    11.2 This does not exclude liability for death, personal injury, fraud, or other liabilities that cannot be excluded under UK law.

12. Privacy and Cookies

12.1 Our Privacy Policy governs use of personal data.
12.2 By using the Website, you consent to our use of cookies as described in our Cookies Policy.

13. Force Majeure

We are not liable for failure to perform services due to events beyond our reasonable control, including natural disasters, strikes, or government actions.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

15. Termination

We may suspend or terminate access to the Website or services for breaches of these Terms.
Provisions that should survive termination, such as ownership, liability, and warranties, remain in effect.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Website or services constitutes acceptance of updated Terms.

17. Contact

For questions about these Terms, contact us at info@sdtransportationservices.co.uk